Shipping & Returns

60 Day Return Policy

If you are not happy with your purchase, we will accept a return of a unused product within 60 days. Once we receive the return we will then give a full refund.

(Items discounted 30% or more are not eligible for a return).

How to return within 60 days:

  1. Include a print out of your order confirmation or your full name and order number.
  2. Ship the item to our office: 2/12 Menz Road, Nug Nug, VIC 3737

When will my order ship?

Typically your order will ship within 24 hours. Our normal shipping and order processing days are Monday through Friday. No orders are processed on Saturday, Sunday, or major holidays. Once your order ships, you will receive an email with your tracking number.

Shipping Costs & Estimated Arrival Times for Domestic Orders

For all orders we provide FREE shipping.

For Australian customers, orders can take between 2-5 business days to reach you. (These are only estimates which can change during the holidays or adverse weather conditions).  Tracking information will be sent by email once the order is processed.

*Average international delivery time is 2-3 weeks, however this is an estimate. Actual delivery time will depend on each country and how quickly the package is cleared through customs. We are not responsible for the delays that may occur with international shipments.